General Studio Guidelines

• Plan to arrive about 5 minutes before your class or scheduled appointment.

• Please keep voices down when classes are in session.

• Cancellation policy:

  • Cancellations (or rescheduling) must occur at least 12 hours prior to class.

  • Please understand why cancellations (and rescheduling) cannot be taken lightly. When classes (or appointment time slots) are sold out in advance, this means other customers are unable to book. We understand that “life happens” and sometimes plans must change but please respect this policy and understand that refunds are not an option if you are unable to cancel (or reschedule) within the required time limits. Members who fail to attend a booked class (using their unlimited subscriptions) will be charged 50% of the regular class rate.